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Welcome to Citywide Roadside ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our towing and roadside services.
2. Information We Collect
2.1 Personal Information
We may collect:
Name and contact information
Vehicle information
Location data
Payment information
Emergency contact details
Service history
2.2 Automatically Collected Information
IP address
Browser type
Device information
Usage data
Cookies and similar technologies
3. How We Use Your Information
We use your information to:
Provide roadside assistance and towing services
Process payments
Communicate with you about services
Improve our website and services
Send service updates and marketing communications
Comply with legal obligations
4. Information Sharing
We may share your information with:
Service providers and contractors
Payment processors
Insurance companies (with your consent)
Law enforcement (when required by law)
Emergency services (when necessary)
We do not sell your personal information to third parties.
5. Your Rights
You have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Opt-out of marketing communications
Request data portability
6. Data Security
We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure.
7. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect information from children under 13.
8. Cookies
We use cookies to:
Improve website functionality
Analyze website traffic
Remember your preferences
Provide targeted advertising
You can control cookies through your browser settings.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website.
10. Contact Us
For questions about this Privacy Policy or our privacy practices, contact us at:
Citywide Roadside
Chicago, IL, United States, Illinois
Email: citywideroadside@outlook.com
Phone: (773) 414-3389
11. California Residents
California residents have additional rights under the California Consumer Privacy Act (CCPA). Please contact us for more information about these rights.
